Nick SheppardNov 22, 20235 minCase Study: Achieving 7 Figures In Collections For Flow Trinidad Through OutsourcingCallServ Limited, a then budding Trinidad-based BPO provider, approached Flow Trinidad, a subsidiary of Liberty Latin America, to address...
Marvin MarcanoNov 22, 20234 minCommon Mistakes To Avoid When Doing Small Business PayrollPayroll management stands as the backbone of any successful business, ensuring that employees are compensated accurately and on time. For...
Nick SheppardNov 12, 20234 minWhat Is Payroll Management Software? Do You Really Need It?For hundreds of years, the concept of payroll or bookkeeping existed. For many decades, this was done by pen and paper. Thanks to...
Nick SheppardNov 10, 20236 minWhat is Lead Qualification? Vetting Your Leads Through OutsourcingWhen you get a potential customer, either through ads, cold calls, or walk-ins, it's called a lead. The more leads you get, the more you...