(French/Creole) Bilingual Call Center Agent

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(French/Creole) Bilingual Call Center Agent

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Trinidad, Trinidad and Tobago

Job Type:

Full Time

About the Role

Requirements

• 5 CSEC Subjects Maths, English and French/Creole Manatory.

• Must be fluent in English and French/Creole.

• Good communication and interpersonal skills.

• At Least 6 months call center experience.

• Must be 20 years and older.

Key Accountabilities:

• Handle Outbound calls to assist customers.
• Manage and resolve customer complaints promptly.
• Identify and escalate priority issues.
• Must know how to send emails.
• Identifying and qualifying potential leads during customer interactions.

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