(Spanish) Bilingual Call Center Agent

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(Spanish) Bilingual Call Center Agent

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Chaguanas, Trinidad and Tobago

Job Type:

Full Time

About the Role

Requirements

5 CSEC Subjects. Maths, English and Spanish Mandatory.
Must be fluent in Spanish (Proof of certification must be attached to your resume).
Good communication and interpersonal skills
At least 1 year customer service experience

Key Accountabilities:

• Handle Outbound calls to assist customers.
• Manage and resolve customer complaints promptly.
• Identify and escalate priority issues.
• Identifying and qualifying potential leads during customer interactions.

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