Nick Sheppard is the Chief Executive Officer of CallServ Limited and brings more than 15 years of experience in the BPO and contact center industry. Throughout his career, he has focused on building high-performing teams, developing scalable operations, and delivering reliable customer support solutions for businesses across multiple industries.

As CEO, Nick oversees the strategic direction and growth of CallServ, ensuring the company continues to provide efficient, client-focused outsourcing services. Working alongside his sister, Nathasia Hankey, the two form a strong leadership duo whose shared vision and commitment have helped shape CallServ’s culture and long-term growth.