
International Debt Collection Agent
About the Role
We are seeking highly motivated and results-driven Outbound Debt Collection Agents to join our growing team supporting U.S.-based campaigns. The ideal candidate has strong outbound calling experience, excels at negotiation, and is confident in securing payments or closing sales while maintaining professionalism and compliance.
This role is best suited for high performers who thrive in a target-driven environment and understand the demands of working with U.S. consumer accounts.
Requirements
• Minimum 3 CSEC Subjects Maths, English Manatory.
• 1–2 years outbound debt collection or sales experience (U.S. accounts)
• Experience working with Forth CRM (U.S.)
• Strong objection-handling & negotiation skills.
• Professional phone etiquette.
• Proven performance metrics (PTP / RPC / Sales conversions).
• Ability to work in a fast-paced, target-driven environment.
Key Accountabilities:
Conduct outbound calls to U.S.-based customers for debt collection or sales purposes
Negotiate payment arrangements and secure promises to pay (PTP)
Handle objections confidently while maintaining strong customer rapport
Accurately document interactions and outcomes within Forth CRM
Meet or exceed daily, weekly, and monthly performance targets
Maintain compliance with campaign standards and call quality expectations
Deliver professional phone communication at all times

Contact Us
Get in Touch
Contact us and we'll get back to you within 24 hours.
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Employment: +1(868)-750-1285
Quotations: +1(868)-792-1681
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1 West Wing, Gaston Court
Chaguanas Trinidad, W.I