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International Debt Collection Agent

International Debt Collection Agent

Trinidad, Trinidad and Tobago

Job Type:

Full Time

About the Role

We are seeking highly motivated and results-driven Outbound Debt Collection Agents to join our growing team supporting U.S.-based campaigns. The ideal candidate has strong outbound calling experience, excels at negotiation, and is confident in securing payments or closing sales while maintaining professionalism and compliance.

This role is best suited for high performers who thrive in a target-driven environment and understand the demands of working with U.S. consumer accounts.

Requirements

• Minimum 3 CSEC Subjects Maths, English Manatory.

• 1–2 years outbound debt collection or sales experience (U.S. accounts)

• Experience working with Forth CRM (U.S.)

• Strong objection-handling & negotiation skills.

• Professional phone etiquette.

• Proven performance metrics (PTP / RPC / Sales conversions).

• Ability to work in a fast-paced, target-driven environment.

Key Accountabilities:

Conduct outbound calls to U.S.-based customers for debt collection or sales purposes

Negotiate payment arrangements and secure promises to pay (PTP)

Handle objections confidently while maintaining strong customer rapport

Accurately document interactions and outcomes within Forth CRM

Meet or exceed daily, weekly, and monthly performance targets

Maintain compliance with campaign standards and call quality expectations

Deliver professional phone communication at all times

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Contact Us

Get in Touch

Contact us and we'll get back to you within 24 hours.

info@callservtt.com

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Employment: +1(868)-750-1285

Quotations:   +1(868)-792-1681

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1 West Wing, Gaston Court

Chaguanas Trinidad, W.I

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